Customer Service Representative Careers in the Bioheat® Fuel and HVAC Industry

Are you a people person? Do you have a knack for communication and a flair for creative problem-solving? Consider a career in the Bioheat® fuel and HVAC industry as a customer service representative (CSR). CSRs interact with and handle customer responsibilities and provide support to office staff and service managers for internal operations. Learn more about this career opportunity within the Bioheat® fuel and HVAC industry.

Learn More about Bioheat® Fuel and HVAC Customer Service Representative Careers in New Jersey

Who Bioheat® Fuel and HVAC CSRs Are

Bioheat® fuel and HVAC CSRs are patient and polite with strong listening and speaking skills since they interact with many different people. A CSR communicates as efficiently and effectively as possible, analyzes situations, investigates problems, and determines solutions while creating and maintaining positive relationships.

What Bioheat® Fuel and HVAC CSRs Do

Bioheat® fuel and HVAC CSRs are the faces of the company. They work directly with customers on a variety of projects, listen and respond to customers’ needs and concerns, take orders, determine charges, and oversee delivery and service billing or payments, schedule equipment service appointments, set up new accounts, research answers and solutions as needed; and just about anything else a customer needs! Additionally, CSRs work closely with service managers and are often involved in the delivery dispatch process.

Where Bioheat® Fuel and HVAC CSRs Work

CSRs work in the office of the energy company. Depending on a company’s needs, CSRs interact with customers, in person or by phone, while working alongside other office staff, service technicians, and delivery drivers.

When Bioheat® Fuel and HVAC CSRs Work

Hours vary based on the company’s business hours. However, customer service representatives typically work an 8:00 a.m. to 5:00 p.m. schedule or similar hours.

Why You Should Consider a Career as a Bioheat® Fuel and HVAC CSR in New Jersey

Become a Bioheat® fuel and HVAC CSR to pursue a fulfilling career that offers the opportunity to work with people, problem solve, and grow within the company. The best part? Every day as a customer service representative is different!